# Home and navigation

> AY Inbox Home shows today's sends, latest replies, live activity, warming mailboxes and top campaigns, plus the sidebar's workspace switcher and search.

Source: https://docs.ayinbox.com/guides/home/

**Home** is the first page the dashboard opens on. It answers "what is happening in my workspace today" in one screen: how much mail went out, who replied, which mailboxes are warming and which campaigns perform best. Every card updates live as mail is sent and replies arrive, so there is nothing to refresh.

Opening the dashboard at its root, or at `/app`, takes you to Home. **Home** is also the first entry in the sidebar.

What Home shows [#what-home-shows]

The greeting at the top uses your first name and today's date. Two buttons sit beside it: **Inbox**, with the number of unread conversations, opens the [unibox](/guides/unibox/), and **New campaign** opens [Campaigns](/guides/campaigns/).

Today's numbers [#todays-numbers]

| Card              | What it counts                                                                                                                                                    |
| ----------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Sent today        | Mail sent today, against what your mailboxes can send today once the scheduler's own limits (warmup ramps, health holds, your plan's daily allowance) are applied |
| Replies           | Replies received in the last 7 days                                                                                                                               |
| Open rate         | Open rate over the last 7 days, measured after delivery                                                                                                           |
| Healthy mailboxes | Mailboxes with no reported health issue, out of all connected mailboxes                                                                                           |

Each card links to the page that explains it: Analytics, the inbox or Accounts.

The cards below [#the-cards-below]

| Card             | What it shows                                                                                                                                                                                                              |
| ---------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Latest replies   | The newest received conversations, four at a time with **Previous** and **Next**, each with the sender's face, how long ago it arrived and its first label. The unread count sits above them. Click one to open the thread |
| Sent per day     | A bar per day with the window's total sent and reply rate. Switch between **Weekly**, **Monthly** and **Quarterly** (7, 30 or 90 days)                                                                                     |
| Live activity    | The latest sends, opens, clicks, replies and bounces, each with the contact's face, what they did and the campaign                                                                                                         |
| Sending activity | A heatmap of the last 90 days, one square per day, darker on busier days. Hover a square for that day's count                                                                                                              |
| Warming now      | Up to six mailboxes that are warming, each with a ring of today's warmup sends against its target, its health score and its next warmup send                                                                               |
| Top campaigns    | Your best campaigns of the last 7 days with their open and reply rates as bars. Click one to open it                                                                                                                       |

The send charts and rates need the **View analytics** permission. A member without it sees a short note in their place. See [Team and roles](/guides/team-roles/).

The sidebar [#the-sidebar]

From top to bottom, the sidebar holds:

1. **The workspace switcher.** The current workspace's mark and name. Click it to move to another workspace you belong to, create a new one, or see all your workspaces. On a phone it sits at the top of the header instead.
2. **Quick search.** Opens the command palette, the same as **⌘K** (**Ctrl K** on Windows and Linux). Use it to jump to a page, find a record or run a command such as switching the [theme](/guides/appearance/).
3. **Home and Inbox**, then the sections: **Email** (Accounts, Campaigns, Contacts, Forms, Analytics, Deliverability, Placement tests), **CRM** (Pipelines, Deals, Tasks, Meetings) and **Resources** (Templates, Integrations, Automations, API keys, Audit log). An entry your role cannot use shows a lock, and clicking it explains what access it needs.
4. **Sent today.** A small live card with today's sends against the day's capacity, a meter of how much of it is used, a 14-day sparkline you can hover to read any day, and quick counts of connected mailboxes, live senders and unread mail. Click it to open [Analytics](/guides/analytics/).
5. **Your account.** Your face and name. Its menu holds your workspaces, shortcuts to members, billing and integrations, your profile, notifications and settings, the theme switch, **Take the tour** and **Log out**.

Press `b` to fold the sidebar into a narrow rail of icons, and again to open it. Folded, the **Sent today** card keeps only today's count and the capacity meter. The choice is remembered across sessions.

On desktop, the header above each page shows where you are: the workspace, then the section and the page, each crumb clickable.

Faces [#faces]

People are shown by their face across the dashboard: mailboxes, contacts, teammates and the senders of replies. A face is the person's photo when one is known, such as a mailbox's [profile photo](/guides/mailboxes/#profile-photo). Otherwise it shows their initials on a soft colour picked from their address, so the same person keeps the same colour on every page. A mailbox's face carries a small badge for its mail provider.

Aya [#aya]

[Aya, the AI assistant](/guides/ai-assistant/), appears as a face in the bottom-right corner of the overview pages: Accounts, Sending domains, Contacts, Segments, Campaigns and a campaign's overview, Analytics, Deliverability, Placement tests, Automations, Forms and the CRM pages. Inboxes, editors, detail pages, settings and Home keep that corner for their own controls. On every page, **⌘I** (**Ctrl I**) opens Aya. The face shows when Aya is working or waiting for your approval, and its badge pulses when Aya has an answer you have not read yet.

Related guides [#related-guides]

* [Getting started](/guides/)
* [Analytics](/guides/analytics/)
* [Mailboxes](/guides/mailboxes/)
* [Browsing and filters](/guides/browsing/)
* [Collaboration](/guides/collaboration/)

## Frequently asked questions

### What does the AY Inbox Home page show?

Home shows today's sends against what your mailboxes can send today, replies and open rate over the last 7 days, healthy mailboxes, the latest replies, a live activity feed, sends per day, a 90-day sending heatmap, the mailboxes warming now and your top campaigns.

### How do I switch workspace in AY Inbox?

Click the workspace name at the top of the sidebar. The menu lists every workspace you belong to and lets you create a new one. On a phone the same switcher sits at the top of the header.

### How do I search across AY Inbox?

Click Quick search at the top of the sidebar or press Cmd K (Ctrl K on Windows and Linux). It opens the command palette, which finds pages, records and commands.

### Where is Aya, the AI assistant, on the page?

Aya's face floats in the bottom-right corner of overview pages such as Accounts, Contacts, Campaigns and Analytics. Press Cmd I (Ctrl I) to open Aya from any page, including Home.